We are now adding a new package to our maintenance contract offerings. We understand that with small business you don’t need all the bells and whistles of a full-time I.T. department, and most of the time you don’t even need someone charging you to be on retainer. This is why we are offering the bare necessities package. It is only $25 per computer per month and will cover any problems you may have so long as they can be repaired REMOTELY and within 20 hours per month. If your internet is down for any reason and we can’t access your computer via our remote software, a scheduled on-site visit will have to be arranged.
Any hourly charges from on-site work or going over the 20 hours will be billed at 1/2 rate of $65 (the hourly rate as of now for commercial assistance) instead of the full amount. Please also keep in mind, this package does NOT guarantee less than a 48 hour time frame, although it’d be rare for us to not get to a problem as soon as we were made aware of it via phone, email, or text message.
